Case Study
AI-Based Retail Theft Detection (Real-Time, Multi-Camera, Edge-Deployed)
A real retail deployment that goes beyond CCTV: multi-camera identity persistence + sequence-based behavioral AI to flag suspicious patterns before confirmed theft.
At a glance
Problem & outcome
The challenge
Traditional CCTV records incidents but doesn’t understand behavior. The goal was to detect suspicious behavior patterns in real time, across multiple camera views, using edge compute with minimal latency.
- Real retail environment (bakery) with variable lighting and occlusions
- 6 synchronized cameras and cross-camera identity consistency
- Behavior recognition with limited suspicious data and class imbalance
What we built
- Multi-stage perception → tracking → behavior pipeline (not rules-only)
- YOLO (detection + segmentation) for robustness under occlusion
- DeepSORT + cross-camera identity stitching
- 3D CNN + MLP behavior classifier (sequence-based intelligence)
- Edge deployment on Jetson with synchronized GStreamer streams
Architecture overview
The pipeline is designed to keep computation at the edge and reserve the cloud for small alert clips only.
End-to-end pipeline
What makes it different
This is not just object detection or rule-based logic.
- Sequence-based behavioral AI (temporal modeling)
- Multi-camera identity persistence
- ROI-free modeling (no hard-coded shelf zones)
- Edge-first design for minimal latency
Deployment constraints
Real-time performance under limited edge compute and variable store conditions.
- Edge-optimized inference pipeline
- Stream synchronization via GStreamer
- Robustness via segmentation masks
- Measured thresholds for alert reliability
Performance summary
Performance (visual)
Note: “False positives” is visualized inverted (lower is better).
Key metrics
Before vs after
- CCTV records events but cannot interpret behavior
- Manual review is slow and reactive
- Single-camera systems fail in occlusion and multi-angle scenarios
- Behavior-based suspicion scoring (sequence modeling)
- Cross-camera identity stitching for continuity
- Edge-based real-time alerts with minimal latency
Hard problems solved
Behavior modeling complexity
Suspicious events are rare, varied, and hard to label — overfitting is a constant risk.
- Structured validation pipeline
- Iterative dataset refinement
- Hybrid features (pose + scalar interaction signals)
Multi-camera tracking
Lighting variation, Re-ID ambiguity, and ID switching across angles.
- Re-ID tuning + stitching rules
- Synchronization via GStreamer
- Measured false-positive tracking rate (~15%)
Business impact
Operational value
- Early detection to reduce loss (not just recording)
- Plug-and-play edge deployment for small/medium stores
- Minimal cloud usage → lower cost + better privacy posture
- Scales to multiple stores with consistent install pattern
Roadmap: multi-store identity fusion, graph-based behavior modeling, transformer temporal models, further edge optimizations, and LLM-based feedback learning to reduce retraining needs.
Building an edge AI system that must work in the real world?
If you need help designing reliable perception + tracking pipelines, we can help you ship an end-to-end system.
Contact us